Kempinski Dukes Palace Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-26
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Excellent. The best place to stay in Bruges. The only real 5-star hotel in the city.
Guest Review: 2 Posted Date: 2012-04-23
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from the team at check-in, to the rooms, to the hotel bar...this was perfect!
Guest Review: 3 by Susan S of Geneva Posted Date: 2012-04-13
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We have stayed in many Kempinski hotels, but Bruges does not compare with those in Geneva, Jordan, London or elsewhere, particularly Asia. At first sight, the look and feel of the hotel leaves things to be desired. The reception hall is terribly small (only 2 small desks), consequently confidentiality cannot be assured in any way. Guest names, credit  card nos., not to speak of private conversations between guests and hotel staff can be easily overheard. There is only one entrance door. On a cold day, the draft into the reception hall is very annoying, for everyone. Also, there is little space for storing the luggage. The adjacent lounge/bar is simply dirty. The floors are not cleaned during the day, and the sofas, chairs and tables in the lounge are never properly cleaned. This is very disappointing for a hotel of this category. I am afraid I cannot recommend this hotel.
Guest Review: 4 Posted Date: 2012-04-01
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excellent hôtel, très bon petit déjeuner, personnel professionnel
Guest Review: 5 by gal of germany Posted Date: 2012-02-01
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Good lication for an ex-palace. Only improvement is bedding
Guest Review: 6 Posted Date: 2011-12-22
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First class - except shower kept going hot and cold Hotel was very busy - Sunday breakfast was a bit chaotic
Guest Review: 7 Posted Date: 2011-11-24
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personnel sympathique, bon accueil à la réception
Guest Review: 8 by annp of zonhoven Belgiu Posted Date: 2011-11-06
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onvriendelijk schandalige prijs voor parking zeer mooi, veel comfort als je kamer voor 3 neemt, zijn alle voorzieningen maar voor 2 personen
Guest Review: 9 Posted Date: 2011-10-30
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The hotel was perfectly situated, ideal for anyone who wants to be in the middle of Brugge and who wants to see the city by foot. The hotel rooms were lovely, the common rooms on teh lobby level were beautiful, a mix of old and new! Breakfast was perfect for anyone who likes a hearty first meal, so many thins to eat and choices! The spa was an unexpected  pleasure it is a great place to relax and unwind..I wish we would have built another day into our visit and just spent time at the spa!
Guest Review: 10 Posted Date: 2011-10-30
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Super Hotel de très haut standing cependant déçu d'avoir eu deux petits lits rapprochés car en couple vraiment désagréable de dormir et de câliner ds un trou, bref seul énorme défaut du séjour.